At Johns Pet Store, we specialize in unique pet-themed accessories and innovative kitchen tools. Our product range includes items such as the Sunflower Simulation Necklace and the Stainless Steel Pizza Cutter, designed to enhance both aesthetic appeal and functionality for pet lovers and culinary enthusiasts.

To place an order, simply browse our online store, select the desired products, and add them to your cart. Once you are ready, proceed to checkout, where you will enter your shipping information and payment details to complete your purchase.

We offer free shipping on most in-stock products within the UK, with delivery typically occurring within 2 to 3 days. For items that are not in stock, delivery may take 10 to 12 days. Shipping costs will be clearly identified before purchase.

We have a 30-day return policy, allowing you to return items in their original condition for a full refund. To initiate a return, please contact us at misterjohn8@protonmail.com. Please note that customers are responsible for return shipping costs.

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your delivery.

If you receive a damaged or defective item, please inspect it upon arrival and contact us immediately. We will evaluate the issue and provide instructions on how to resolve it.

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and place a new order for the desired item once the return is accepted.

Yes, certain items such as perishable goods, custom products, and personal care items are non-returnable. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.

Refunds are processed within 10 business days after we receive and inspect your returned item. Please allow additional time for your bank or credit card company to post the refund to your account.